UiPath+VOPSStrategic Partnership

Transforming Healthcare
With UiPath + VOPS

End‑to‑end automation for Referral Processing and Release of Information (ROI) at national scale.

Patients
Data
Automation
Outcomes
Background

15 Years with UiPath

A long-standing UiPath partner with deep healthcare focus on both sides of the Atlantic.

V-OPS has worked with UiPath since UiPath's formation in 2011.
Introduced UiPath to PwC (US) and HP (globally).
Delivered UiPath solutions to Fortune 250 companies including Walmart in the USA, UK and China.
Over 90% of our work is UiPath related.
Driving one of the most successful UiPath-centered Healthcare programs worldwide.
Restructured and trained to focus exclusively on UiPath and Microsoft — typically as hybrid solutions.
Investing heavily in Healthcare; leveraging 5+ years of US track record to build innovative, scalable solutions for the NHS.
UiPath has chosen Healthcare as a critical industry for Agentic Automation and Orchestration.
The Crisis

The Problem at Scale

U.S. healthcare is drowning in manual referral and ROI processing, costing billions annually.

300M
ROI requests annually in U.S. healthcare
25%
Miss the 30‑day HIPAA deadline
Fines up to $50,000 each
100M+
Referrals processed annually
10–30 min
Manual effort per referral
55–65%
Referral leakage rate
20M
Clinically inappropriate referrals/year
Lost revenue per system
The Solution

VOPS + UiPath Automation

Referral Automation

1
Inception
Referral received & logged
2
Triage
Clinical review & routing
3
Authorization
Insurance pre-auth automated
4
Completion
Scheduled & confirmed

ROI Automation

1
Intake
Request received & categorized
2
Validation
Identity & authorization check
3
Processing
Record retrieval & redaction
4
Delivery
Secure fulfillment & audit
50–100% reduction in manual effort

Full end‑to‑end automation using UiPath

VOPS reusable EMR‑foundation (Epic/Cerner compatible)

Target Market

Ideal Customer Profile

U.S.‑Based Health Systems
$1B+ Annual Revenue
1M+ Members
Using EPIC / Cerner
Active Automation Program
High Referral + ROI Volumes
Impact

Business Value Dashboard

ROI Processing

Turnaround Time
Reduction in average processing time
70%
Compliance
Fewer HIPAA penalties
90%
Cost Per Request
Lower operational cost
60%

Referral Processing

Referrals Scheduled
More referrals completed
40%
Leakage
Reduced referral leakage
55%
Throughput
Faster patient processing
Example Annual Savings
50,000 referrals×20 min saved÷60×$60/hr=$1M+

Per health system, per year

Partner Criteria

How V-OPS Meets UiPath's Criteria

UiPath identified four criteria for partner success. Here's how we deliver against each.

1

Leading-edge UiPath healthcare track record

Criterion

Broad and deep experience across all Healthcare areas: Admin, Clinical, Pharmacy and Home Care.

V-OPS Response

100+ healthcare projects delivered with high ROI — Discovery, PM and Support across every operational area. $100s of millions of annual value created. Every project evaluated for Agentic enhancement. Our flagship US client is well ahead of the industry and highly respected by peers — instant credibility for V-OPS with most US healthcare prospects.

2

Ability to scale rapidly and successfully

Criterion

Ideally, deliver one scalable project 10 times — not 10 projects once.

V-OPS Response

Many solutions already scaled by repeated deployment. KP is a consortium of hundreds of legally separate affiliates — each repeat carries its own sales cycle, with the advantage of warm decision-maker access. We've built a compelling engagement model so prospects quickly see the solution, commonality with their processes, what's required from them (kept to a minimum), and the benefits to expect.

3

Relevance outside the USA

Criterion

Attractive and applicable to Healthcare markets beyond the US.

V-OPS Response

NHS has been a strategic objective since early 2025 — directly built on US success in projects with very similar need, benefit and solution shape. Now working with several of the largest NHS Trusts (incl. UHB) and a consortium of GP practices. Maturity ranges from concept to MHRA approval post-UAT. All NHS work is highly scalable; sponsors are highly incentivized to help with future sales. UiPath is included in every solution (partnership renewal agreements in place).

4

Commercial flexibility

Criterion

Both US and UK Healthcare organisations face significant budget pressure and need to change.

V-OPS Response

We've been very commercially creative — discovery through business case is run entirely at our risk. NHS entities pay nothing until value is delivered. One UHB project has taken nearly 200 man-days to reach approval (>$100k expected on approval alone), with no claw-back, and the foundation client can earn further benefit by selling on. We accept this risk and cash-flow hit to raise our profile and prove capability — but only where the scalability factor is high.

NHS Programme

Scaling Across the NHS

Highly scalable, nationally repeatable healthcare automation — with UiPath embedded in every solution.

Pharmacist Rota Optimisation (UHB)

Real-time visit scheduling for 70+ pharmacists across a vast multi-ward campus. Multiple departments and consultants tried — and failed — over the past 10 years. V-OPS and UHB are now at UAT awaiting approval.

Primary ↔ Secondary Care Integration

Joining primary and secondary care to reduce re-hospitalisation caused by patient-care responsibility transfer errors at discharge.

Track & Trace for Controlled Medicines

End-to-end visibility from Manufacturer → Distributor → Pharmacy → Ward → Patient for higher-risk and controlled medicines.

Lead Clinical Sponsor — Statement

Why This Matters

We are working with V-OPS because there is a clear system issue around:

  • Inconsistent or unclear communication of medication changes at discharge
  • High volume of queries from general practice to hospital teams
  • Risk of medication errors and duplication of work
  • Administrative and clinical burden in primary care

This collaboration provides an opportunity to:

  • Improve patient safety at transitions of care
  • Reduce avoidable workload in general practice
  • Standardise processes across the system
  • Use automation and Agentic / AI tools to streamline reconciliation
"We believe it will become an exemplar for what digital tools are capable of delivering."

Proven → Scaled Nationwide

Once close to a proven solution, this work is highly repeatable and will be scaled across the NHS. UiPath is included throughout — we need UiPath to work with us, and UiPath benefits from this highly visible programme.

Proven Results

Proof of Success

Case Study

$20M+ Saved Per Year

VOPS automations built on UiPath for a major U.S. health system

Multi‑Region Scale
Deployed across multiple regions and facilities
Expanding Scope
Growing across new divisions and specialties
Continuous Growth
Year-over-year expansion in automation coverage
Opportunity

Market & Revenue

20+
Health systems with $10B+ revenue
40–60
Health systems with $1B+ revenue
10–20%
Realistic market capture

Monetization Models

Traditional SOW
Project-based services & implementation
Hosted Model
Managed automation-as-a-service
Per‑Transaction
e.g., $0.10 per successful ROI fulfillment
Why Us

Competitive Advantage

Feature
Direct Competitors
Native EMR
VOPS + UiPath
Multi-EMR flexibility
End-to-end intake → fulfillment
Proven national scale
Fast deployment
AI + RPA combined
Healthcare workflow SMEs
Reusable accelerators
Risk Management

Risks & Mitigation

Epic RPA Resistance
Medium

VOPS proprietary design patterns + proven workarounds for EMR automation restrictions

EMR Upgrades
Low

Control Tower 24/7 monitoring + SLA-backed uptime guarantees

Scope Creep
Low

VOPS healthcare workflow SMEs ensure tight scope management

The Partnership

Why UiPath Should Partner with VOPS

Why VOPS

  • The only partner with proven national‑scale referral + ROI automation
  • Deep healthcare workflow expertise
  • Ready‑to‑deploy accelerators
  • Dedicated joint‑go‑to‑market capability

Committed Resources

  • BA, PM & Developer Teams
  • Control Tower Maintenance
  • Healthcare SMEs
  • Process Optimization Experts

Let's scale automation across
U.S. healthcare—together.